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CASE STUDY

How Liberty Mutual used the REIN Platform to launch an embedded insurance program

OVERVIEW

Complex insurance innovation, simplified.

Liberty Mutual is one of the largest global insurers and the third largest property and casualty insurer in the United States. The team at Liberty Mutual is driven by a culture of relentless problem solving and product innovation to continue delivering the most valuable products and services to their customers when, where and how they need them.

To adapt to the evolving digital insurance landscape, Liberty Mutual leveraged its strategic partnership with REIN to:

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Elevate and amplify its team

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Launch an emerging risk insurance program

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Expand its data analytics capabilities

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Meet ROI/business metrics

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Experiment and innovate without impacting core team and systems

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swift results with REIN

4x
speed-to-market
increase
4
channels for
customer choice
100%
digital experience
54%
of FNOLs reported
the same day

Liberty Mutual was ahead of the connected insurance curve. The team anticipated the impact of connectivity and digitization before it became widespread. In partnership with REIN, Liberty Mutual proactively developed products and services that could keep up with the evolving insurance landscape.

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